Musculoskeletal pain is a common condition that leads to decreased quality of life and increased healthcare costs. It is a frequent reason for consultation in community pharmacies, where pharmacists are often the first point of contact for patients seeking relief from symptoms. This document provides a set of statements for community pharmacists to use as guidance to help them manage musculoskeletal pain, particularly using heat therapy, based on findings from a literature review and an insight board involving multidisciplinary experts.